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Bond says he and his team went with NetSupport DNA from NetSupport. “It’s been a critical part of our record keeping.” Without an free network pc inventory, Bond says, “it’s impossible to fully know what’s on a machine, unless you have them locked down so tight they wouldn’t be useful. We can also detect programs that somebody else bought and installed, and decide whether we should be purchasing them, and Net- Support DNA helps us figure out where problems are. We can tell daily how many computers have reported in, and decide which machines should be replaced or upgraded.”
Not all school districts use off-theshelf solutions. To track its IT assets, Miami-Dade County (M-DCPS)—with 345,000 students spread across 340 schools—had been using the mainframe- based Property Asset Tracking System it wrote several years ago. The application handles districtwide tracking not only of computers but also furniture and other equipment.
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